Got Questions?

Everything you need to know about our products, storage, delivery and more.

All our products are handmade in small batches with 100% natural ingredients and zero preservatives -- made fresh, with love, just for you.

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Product Storage and Handling

Store each product as follows for maximum freshness:

Grano-licious Energy Bites: Refrigeration is a must. Keep in a cool, dry place and avoid direct sunlight.
Nutri Mix Namkeen: Keep in an airtight container after opening the pack. Store in a cool, dry place.
Foxpops Roasted Makhanas: Keep in an airtight container after opening. Store in a cool, dry place. Avoid direct sunlight and high humidity.

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Shelf Life and Expiry

Since all our products are handmade with 100% natural ingredients and zero preservatives, their shelf life is shorter than many commercially available snacks. All products -- including Grano-licious, Nutri Mix, and Foxpops -- have a shelf life of about 3 months from the packaging date, when stored and consumed properly.

Check for unusual odor, discoloration, or changes in texture. If stored correctly, these snacks maintain their freshness for their full shelf life. When in doubt, trust your senses!

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Ingredients and Allergens

Yes, 100%
All products are made fresh in small batches with no preservatives whatsoever. What you taste is exactly what goes in -- real, clean, honest ingredients.

No refined sugar
We use natural sweeteners only -- such as honey and dates -- so you can enjoy every bite without the guilt.

All our products are vegetarian. Here is a product-wise breakdown:

Grano-licious Energy Bites: Vegetarian; contains honey for sweetening.
Nutri Mix Namkeen: Vegetarian; contains dairy (cow ghee).
Foxpops: Vegetarian; may contain dairy (cow ghee).

Our snacks are not suitable for people allergic to nuts or seeds. Please check the full ingredient list before consuming. Product-wise allergen info:

Grano-licious Bites: Contains nuts (almonds, walnuts, cashews).
Nutri Mix Namkeen: Contains nuts, seeds, and dairy (cow ghee).
Foxpops: Contains dairy (cow ghee).

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Ordering and Delivery

Orders can be placed directly via our website, Instagram DM at @palatebyanya, or WhatsApp. We make it as easy as possible for you!

All over India
Yes! We deliver all over India. Delivery charges and timelines will depend on your location.

Orders are processed within 1-2 business days. Delivery usually takes 3-7 business days depending on your location. Since our products are freshly prepared, we appreciate your patience!

Yes!
You will receive a tracking link via SMS or email once your order has been dispatched. Keep an eye on your inbox (and spam folder, just in case).

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Product Use and Serving

Each bite is approximately 15g. You can enjoy 1-3 bites per day as a healthy snack depending on your energy needs. They make a perfect pre-workout boost or mid-morning pick-me-up!

Our Fasting Foxpops flavour is specially designed for fasting-friendly diets -- light, wholesome, and perfectly appropriate for your fast. Other flavours may not comply with strict fasting rules, so we recommend sticking to the dedicated fasting variant.

Yes, kid-approved!
Both Grano-licious Bites and Foxpops are safe for children. However, please supervise consumption for very young children due to the presence of nuts or seeds which can be a choking hazard.

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Returns and Customer Support

We are so sorry if that happened! Please contact our customer support within 48 hours of receiving your order. We will arrange a replacement or refund at the earliest. A photo of the damaged product would be helpful.

You can reach us via: